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How can I reset my password?1. Open HED Fitness app 2. Go to your profile (bottom right hand icon in the navigation bar) 3. Go to settings by clicking on the gear icon (top right hand side of your profile) 4. Click on change password
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How can I cancel my subscription?1. Open HED Fitness app 2. Go to your profile (bottom right hand icon in the navigation bar) 3. Go to settings by clicking on the gear icon (top right hand side of your profile) 4. Click on manage subscription
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Does my subscription auto-renew?Yes, when you purchase a HED Fitness subscription you also agree to have it automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. You agree to your account being charged for renewal within a 24 hour period at the end of the current period and to this charge being the same as your initial fee unless you opt for a different plan (e.g switching from monthly to annual). Please note that once a subscription payment has been completed, refunds cannot be issued.
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